Qcon

QCON is a trusted distributor, wholesaler, and retailer of high-quality construction and building materials in the UAE. With three branches, 25+ international brands, and a dedicated team of 45 experts, QCON is committed to excellence. Since 2015, they have been the authorized distributor for top brands like BASF, Mapei, Fosroc, Saint-Gobain, Bosch, and more, ensuring premium products backed by comprehensive technical support.

Expertise

Challenge

QCON approached us with the need for a robust e-commerce platform that went beyond the typical online store. The challenge was to create a platform that could effectively list their extensive product range while offering an intuitive, multi-faceted search functionality. This platform needed to provide not just basic product information but also in-depth details to assist users in making informed decisions. Additionally, it was essential to design a solution that catered specifically to commercial contractors, enabling bulk inquiries seamlessly. QCON’s emphasis on a superior User Interface (UI) and User Experience (UX) added another layer of complexity, requiring a meticulous approach to design and functionality to ensure the platform met their high standards.

Solution

To address QCON’s needs, we recommended utilizing the Magento platform due to its extensive customization capabilities and robust feature set. We customised the platform precisely to QCON’s specifications, ensuring it met all of their functional and aesthetic requirements.

We implemented a powerful search system with advanced filters and sorting options, making it easy for users to find exactly what they were looking for, whether by product type, specification, or other criteria. The user interface and user experience were carefully designed with a custom layout, prioritizing ease of use and visual appeal to align with QCON’s high standards.

A dedicated section was created specifically for bulk inquiries, catering to the needs of commercial contractors. Additionally, we integrated CRM features that managed every aspect of the customer journey, from cart management and order processing to checkout and promotional activities. An elaborate section was also developed to highlight the company’s credentials, providing potential customers with all the information they needed to trust and engage with QCON.

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